Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a shipping confirmation email with tracking once your order ships.
Your payment is processed and charged at the time your order is placed. Once your order is confirmed, it is immediately submitted for processing.
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), Shop Pay, Apple Pay, Google Pay, and PayPal.
Yes, our checkout is protected with industry-standard security measures to ensure your personal and payment information is safe and secure.
We primarily ship orders using UPS. In some cases, if UPS service is not available for a specific address, we may use USPS or FedEx to ensure successful delivery.
Yes. We offer free standard shipping on U.S. orders over $150. Orders under $150 ship at a flat rate of $9.99.
Yes. Once your order ships, you will receive a confirmation email with tracking information. You can also track your order using the tracking link in your email or by logging into your customer account.
We only ship within the United States. International shipping is currently unavailable.
Orders cannot be modified once they are placed. However, if you need to cancel your order, please contact us as soon as possible. We process orders quickly, and once an order has entered processing or shipping, cancellations are no longer possible.
We accept return requests within 14 days of delivery for eligible items. A $7.99 return fee applies. Returned items must be unused, unworn, unwashed, and have original tags attached. Final sale items are not eligible for return. For more information, please visit our Returns page.
Returns can be submitted through your customer account portal within 14 days of delivery for eligible items. If you checked out as a guest, please use the same email to create an account and submit a return request. For more information, please visit our Returns page.
If you receive a damaged or incorrect item, please contact us at customercare@arenclothing.com within 48 hours of delivery with clear photos so we can assist you.
If a shipment is marked as delivered but cannot be located, please allow 24 hours for potential carrier processing delays. If the package remains unavailable after this time, contact our support team at customercare@arenclothing.com for assistance.