Privacy Policy

Effective Date: February 4th, 2026

This Privacy Policy describes how a.ren, dba of Sumae Inc. (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.arenclothing.com (the “Site”). By using our Site, you agree to the terms described below.

1. Information We Collect

We collect personal and non-personal information to provide our services and improve your shopping experience.

A. Personal Information You Provide

When you make a purchase or interact with our Site, we may collect:

  • Name, billing address, and shipping address
  • Email address and phone number
  • Payment information (processed securely through Shopify Payments, PayPal, or other payment gateways — we do not store full card details)
  • Account login details if you create an account
  • Communications (messages, reviews, or customer support inquiries)

B. Automatically Collected Information

When you browse our Site, we automatically receive information such as:

  • Device details (browser type, IP address, operating system)
  • Pages viewed, time spent, and referring websites
  • Cookies and similar technologies for analytics and preferences

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your purchases or account
  • Send you updates, promotions, and marketing (if you’ve opted in)
  • Improve and personalize your shopping experience
  • Detect and prevent fraudulent activity
  • Comply with legal and tax obligations

3. Sharing Your Information

We share limited data with trusted third parties who help us operate our business, including Shopify, shipping carriers, payment processors, and marketing or analytics providers such as Google Analytics or Meta. These third parties may use your information only as necessary to provide services to us.

We do not sell or rent personal information for monetary compensation. However, certain data sharing for advertising or analytics purposes may be considered a “sale” or “sharing” under California law.

4. Cookies and Tracking Technologies

Our Site uses cookies to keep your shopping cart active, analyze traffic, and personalize your experience. You can manage or disable cookies in your browser settings. However, some parts of the Site may not function properly without them.

5. Data Retention

We keep your personal information only as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Meet legal, accounting, or tax requirements

After that, we securely delete or anonymize your data.

6. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to:

  • Know what personal information we collect, use, and share
  • Request access or deletion of your data
  • Opt out of certain data sharing for targeted advertising
  • Not be discriminated against for exercising your rights

To make a privacy request, email customercare@arenclothing.com with “Privacy Request” in the subject line.

7. Do Not Track

Our Site does not alter its data collection practices when it receives “Do Not Track” signals from browsers.

8. Data Security

We take reasonable technical and organizational steps to protect your data from loss, misuse, or unauthorized access. While no online system is completely secure, we work to maintain industry-standard safeguards.

9. Age of Consent

By using this Site, you confirm that you are of legal age in your state of residence, or that you have the authority and consent to allow any minor dependents to use this Site under your supervision.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with the new “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at: customercare@arenclothing.com